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Dress comfortably, but do avoid long tops and baggy pants as these might get caught under your seat. Shoes are optional but if you choose to go shoe-less, socks are a must!
What to bring
Do bring your own water bottle, and your ID for registration. We provide towels for use during your workout and your shower after, so you don’t have to worry about those.
We know you have busy schedules and we respect that – that’s why our classes start on time. We encourage you to arrive at least 10 minutes before class (20 minutes for first-timers) so you have time to set up and be ready. We reserve the right to refuse entry to the class after the scheduled commencement time, as it would disrupt the experience for those already in class. If you are refused entry, it will count as a no-show and you will still be charged for the class. ‘Unlimited’ series holders will have one day deducted from their series.
We understand that sometimes life happens and you have to cancel a class. However, we ask that you cancel at least 6 hours before your scheduled class so that others may have a chance to take your spot. After 6 hours prior to class commencement, cancellation will be considered a no-show and you will still be charged for the class. ‘Unlimited’ series holders will have one day deducted from their series.
If a class you want to join is currently full, you can choose to be placed on the waitlist. Should a space open up, it will be automatically allocated to the person at the top of the waitlist. An email will be sent to you if you have been allocated a spot. Do remember to cancel your place on the waitlist if you have other plans. This can be done in the ‘My Account’ section or by calling the studio. Once you have been assigned a spot, the normal cancellation policy is in effect.
We do no provide refunds except in extraordinary situations, at our sole discretion. If you have issues with your class credits, come speak to us or write us at firstname.lastname@example.org
As a sign of respect to your fellow classmates and your instructor, we ask that you abide by following rules:
We have a strict no-latecomers policy. Please respect the time that everyone takes to attend and conduct the class, so that every class starts and ends on time.
Mobile devices are not allowed in the workout area. Take the chance to focus on your body and your workout.
We discourage cross-talk and chit chat during class as this may distract your classmates. However, your instructor will be more than happy to answer any questions or give you tips after class is over.